1. Introduction

Welcome to CallMyAstro, operated by CMA Solutions LLP (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.callmyastro.com) and use our mobile application (collectively referred to as the “Platform”). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

 

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details, billing address)
  • Birth details (date, time, place of birth)
  • Any other information you provide during registration or through your use of the Platform

 

2.2 Automatically Collected Information

When you access the Platform, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited and the time spent on each page
  • Links clicked
  • Referring website

 

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

 

  1. Use of Information

We use the information we collect to:

  • Provide, operate, and maintain our Platform
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our Platform
  • Develop new products, services, features, and functionality
  • Communicate with you, including customer service and support, providing updates, and marketing
  • Process transactions and send related information, including purchase confirmations and invoices
  • Detect, prevent, and address technical issues and fraudulent activities
  • Comply with legal obligations and protect our right.
  1. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests; to protect the rights, property, and safety of CallMyAstro, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

 

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

 

  1. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Once the retention period expires, personal data will be deleted or anonymized.

 

  1. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request a copy of your personal information that we hold.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Objection: You can object to our processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at support@callmyastro.com. We will respond to your request within a reasonable timeframe.

 

  1. International Data Transfers

Your information, including personal information, may be transferred to and maintained on servers located outside of your jurisdiction where the data protection laws may differ. By using our Platform, you consent to such transfers. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

 

 

  1. Third-Party Links

Our Platform may contain links to third-party websites or services that are not owned or controlled by CallMyAstro. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

  1. Children’s Privacy

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@callmyastro.com.

 

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

 

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@callmyastro.com

Address: kh no. 316/274, ground floor, Front side Saidulajab, Western Marg near lane no. 3 DELHI North East DL 110030 IN